![]() I wrote to the theme developer with whom I had communicated before in case he might have some insights. My research led me to a page on the Firefox site talking about “Window Device Pixel Ratio” and sure enough, in Firefox I would get the correct 200% magnification but on Chrome that would be a higher magnification. Technology Solution 2 – Window Device Pixel Ratio The following screen captures are maximized browsers with a digital measuring ruler for comparison. But when using either Google Chrome or Microsoft Edge which uses the same Chromium engine, that width becomes 1850 pixels, representing a 925-pixel content area instead of 800 pixels. A content area that is set at 800-pixels remains at that and renders on my screen as 1600 pixels because the system magnifies everything 200%. My everyday browser is Firefox, and it renders all the elements as expected. ![]() The consequence is that the elements now take up more space on the screen. The Chromium engine magnifies all the elements of the screen, including the content on quad density screens like my Microsoft Surface Book 2. And, I have experienced a problem and spent a lot of time trying to figure out a solution. Probably done with the best of intentions, it can potentially create problems for some users, namely Web site designers. On very high-resolution screens, some browsers push their assumptions on your user experience. Keep in mind that the generated code is valid for 4-5 minutesįrom now on, TeamViewer will be named in my book as TeamBlocker! Technology Issues 2 – Chrome Browser Rendering Problem.Presto! You see the other side’s computer screen.Copies and pastes the code into the field “Access Code”.The person who will give support visits the same page.Click on the button, and copy the one-time code and send it to the person who will connect to help you.You will now see a button “Generate Code”.You can even use the Firefox browser if you like. If you are interested in using this service, visit the Chrome Remote Desktop page and follow the simple instructions. It is free and does not require any new account creation. Technology Solution 1 – Chrome Remote Desktop to the RescueĪfter some more research, I found out that the Google Chrome browser had an extension for remote desktop connection. I have visited the forum area and there was not a single reply from any TeamViewer support staff but many posts complaining about the same kind of block on their use. It turned out that the “Community” meant a crying wall for all the people having the same problem. I visited a page on their site, Community, and posted my problem hoping that they would read and provide a solution. Not so! Next time I would be blocked because they detected heavy use. I repeated the request submission to remove the block two more times and received the same positive e-mail that the block was removed. We tried once more, and once more I was blocked. The next morning, there was an e-mail informing me that the block was removed. I searched and visited their site and following their instructions, I submitted a request to remove the block. When my friend Jim asked me to connect to look at a Lightroom question, I was stopped by the TeamViewer application prevented me from connecting with a message that they detected professional use of the program rather than the free personal use. This worked well until about three weeks ago. It has provided a simple connection that allowed me to see and control the other side’s computer. TeamViewer has been a useful tool for me to help friends and family with their problems on their computers. Technology Issues 1 – TeamViewer not a Team PlayerĪ while back, I wrote about a remote connection tool to help others. Sometimes it is true but when it is not, watch out. The source of the problem may lie in each solution provider thinking they offer the best. The more we use technology, the more problems may emerge and technology issues may force your hand.
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